Re:Align @ Home is committed to providing quality services to you and this policy outlines our ongoing obligations in respect to how we manage your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Federal Privacy Commissioner at www.privacy.gov.au.
What is Personal Information and why do we collect it?
Personal Information identifies an individual. Examples of Personal Information we collect include names, addresses, date of birth, email addresses and phone numbers.
This Personal Information is obtained in many ways including interviews, correspondence, telephone, email, or via our website https://realignpilates.com.au.
We collect your Personal Information for the primary purpose of providing our services to you, information to our clients and social marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive and Personal information will be used by us only:
- For the primary purpose for which it was obtained
- For a secondary purpose that is directly related to the primary purpose
- Where required or authorised by law.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, sometimes, we may be provided with information by third parties. If this occurs, we will make sure you are aware of the information provided to us by that third party.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse or loss and from unauthorized disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to permanently de-identify your information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access your Personal Information at any time in order to update it on the Website by using your username and password.
Maintaining the Quality of your Personal Information
It is important to us that your Personal Information is up to date.
Policy Updates
This Policy may change from time to time and is available on our website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us at: